Process
From briefing to readout without mystery steps
This page walks through how Stream Pulse Grid runs a Stream Completion Assessment— the flagship engagement for stream completion analytics on media apps. Clinics and quarterly reviews follow a shorter version of the same habits.
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Briefing & definitions
We confirm what “started,” “completed,” and “abandoned” mean in your events, which title cohorts matter, and which questions leadership already asked. Ambiguous event names get written into a shared glossary before analysis begins.
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Access & lookback window
You provide read-only exports or views for the agreed period. We note known outages, festival weeks, and catalogue launches so one-off spikes do not drive permanent advice.
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Completion & abandon review
We examine finish rates and leave timing across openings, mid-run holds, and endings. Where quality signals exist, we flag buffering-linked abandons separately from story leaves.
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Findings pack
You receive a written assessment with charts a non-analyst can read in one sitting, plus a short list of focus areas ranked by evidence—not by fashion.
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Readout call
A ninety-minute session with product and content owners. We pressure-test interpretations together and agree which checks belong in the next release cycle.
What we need from you
- Playback completion and abandon events with stable names
- Title metadata (runtime, format, language, release date)
- A named contact who can clarify edge cases within two business days
- Optional quality signals (rebuffer counts, bitrate switches) when available
What we will not do
- Build or host a permanent analytics product
- Rewrite your episodes or produce creative assets
- Promise a finish-rate target as a contractual outcome
Next step
If this cadence matches how your team decides, request an assessment or compare other engagements.